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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
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Value for money
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I went to the NEW STORE and they got in brand new blouses in all sizes EXCEPT medium. So they shipped it to me for free...well it came all wrinkled and I have to pay to have it pressed. Their prices are high but their quality is off...I ordered a pair of pants that were small..but the petite/small I tried on fit fine except for length...Customer service online is a joke and they don't seem to care...and they must be catering to people who can shop anywhere...I get so tired of "hand wash only do not dry clean"...I do not have time and or the desire to hand wash my clothes nor do I not want the option of taking them to the dry cleaner...The store has so much potential but the close don't measure up...Steinmart has better made clothes for less

Review about: Soft Surroundings Shipping Service.

Reason of review: Just not worth it.

I liked: Styles.

I didn't like: All caucasian looking women in catalog, Quality, Price, Value.

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