Not resolved

I concur with the folks who are troubled by delays in shipping. The items are never advertised as back ordered.

They give a shipping date, and based on that date, I order. Too many times, when my receipt comes, the shipping date is later than initially stated. Then, I wind up having to track down what is really happening because the order didn't ship on that date either. It will then say that I have a later shipping date than initially stated in my confirmation email.

By the time I complain, miraculously, my order can ship on the day I call in irritation.

It is a bizarre way to do business. When so many other companies provide accurate shipping info and follow through honestly, I am ready to stop ordering from this company.

Product or Service Mentioned: Soft Surroundings Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Oct 06, 2016.
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