Soft Surroundings Dew Shape Earrings Review

3 of 59 Soft Surroundings reviews

I purchased these gorgeous earrings in October 16, 2016.I waited for forever for it to arrive, finally did and I wore them oh about only two times and then they broke!

I call customer service and they said I need to send in my broken earrings for them to evaluate, and then they'll send another pair. But considering how long it took just to get the original pair I figured I'll just re-order the same earrings, rig them myself to prevent same problem and send the broken ones for a refund. Customer service guy said can do. And they gave me 15% off price.

But I still had to pay shipping and handling. I really hope they follow thru with this.

I so want to love this company.Super cute stuff but none of that matters if the quality and service sucks butt.

This review is a subjective opinion of a user.
Report Comment

More Review Details

Product or service
Dew Shape Earrings
Review category
Footwear and Clothing
review #954490
Had an experience with Soft Surroundings? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
3 of 59 Soft Surroundings reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Soft Surroundings. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Soft Surroundings.
Filing a new complaint about
×