Soft Surroundings - SoftSurroundings can not ship ontime, EVER
Last year, I gave them two weeks before Christmas, put overnight delivery, and was promised delivery by 12/19.... Received 12/28. Calls to customer care were always answered with "Sorry" and "It will get there tomorrow".
Now here we are a year later. Again, give them five days Leigh way, I pay for overnight delivery... Order went from 10/11 to 10/14 to now 10/17... And sill no guarantee of delivery. If you like there stuff, don't count on it EVER being there when they say it will. They have NO CONTROL OVER THERE INVENTORY.
Scott
Reason of review: Problem with delivery.
Monetary Loss: $293.
Preferred solution: Let the company propose a solution.
Soft Surroundings Pros: Product and style.
Soft Surroundings Cons: Lack of information, Delivery always wrong.
Location: Bakersfield, California
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