214 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

Placed an order on June 4th for a dress to wear to an engagement party the end of July. Paid with a visa gift card.

Email after email of "delays". Last email said it would ship on 8/1. I called on 8/2 and was told it was I. The warehouse and would ship 8/11.

Today I received An email that the billing address on my "credit card" doesn't match my shipping address. Called and explained it was paid with a gift card so there is no "billing address". They want me to call visa and straighten it out. Pretty hard to do that when it was destroyed when I placed the order.

So, I'm out $100. Never again.

Reason of review: Order processing issue.

Monetary Loss: $100.

Preferred solution: Deliver product or service ordered.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Soft Surroundings Reviews

  1. 65 reviews
  2. 42 reviews
  3. 26 reviews
  4. 15 reviews
  5. 8 reviews
Soft Surroundings reviews